What states are you licensed? Where can you ship?
Wells Pharmacy, Inc. is licensed in California and we only ship prescriptions to anywhere in California.
All other products we offer including saliva kits can be shipped to almost every state in the U.S. Orders are processed Monday-Friday 8am-4pm PT and Saturday 8am-12p. If placing an order outside of these times, your order will be processed on the next business day.
What kind of packaging do you use?
Wells Compounding offer packaging options to suit prescriber or patient preference. It is important that packing materials are fully accetable and in complete conformance to all requirements established by FDA’s title 21, Code of Federal Regulations.
Most requested containers:
-> Ungator Jars-photo
-> MD Pumps-photo
-> Ointment Jars-photo
-> Amber glass-photo
How much it costs for shipping and long it takes?
Orders are being processed within 2-4 business days.
We ship using USPS.
USPS First-Class Mail (2 Days)- $4.99.
Free with orders over $49
USPS Priority Mail (1 Day) - $9.99
We reserve the right to add a signature upon delivery requirement to all shipments.
Can you expedite shipping for my orders?
Yes. Please request for expedited shipping during the order process. We will ship through USPS Priority Mail(1 Day).
What is your policy on order discrepancies like missing items or wrong items
Please report missing items or wrong items within 5 days after receiving the order. We will send you the missing items. All sales are final after five days.
What to do if i receive damaged items?
If packages are damaged upon receipt, please contact us within 5 business days after receiving the order and also the shipping carrier ((USPS) immediately in order to make a claim as we can not take responsibility for damaged packages we will then file a claim with the carrier.
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